Global Service & Spare Parts
Your line is supported for its entire service life. FSLAI keeps extrusion lines running — anywhere in the world.
Support that protects your uptime.
From the first call to the final spare part, we keep you producing.
7×24h Technical Response
A dedicated engineer answers within one business day — and around the clock for critical breakdowns on delivered lines.
Remote Diagnosis
Secure remote access to the PLC lets our team pinpoint faults and guide fixes without waiting for a site visit.
Spare Parts Supply
A Shanghai spare-parts warehouse ships wearing parts and consumables worldwide with short lead times.
A clear path from fault to fix.
Four steps keep downtime short and communication open.
Report
Log a case by phone, email or WhatsApp with line ID and symptom.
Diagnose
Remote connection and our engineering team isolate the root cause.
Respond
On-site dispatch for complex faults, or guided fix for common issues.
Supply
Expedited spare-parts shipment to minimise downtime.
Line down? We are on it.
Reach our service desk by phone, email or WhatsApp — response within one business day.